Frequently Asked Questions

This Agreement was last modified on 18th february 2018

Shipping Information

What Shipping Methods Are Available?

We offer shipping or local pickup from Taiwan.
Order are being sent with DHL or ZIM.

How Long Will it Take To Get My Package?

Orders usually arrive between 7-10 days depending on your location. You will receive an estimation once the checkout has been complete.

How Do I Track My Order?

You will receive a tracking order to see in real time the progress once the checkout has been complete and the order has been processed.

Do I Need A Account To Place Order?

Creating an account is optional, but it can help with future orders as you will receive discounts.

FAQ

What Payment Methods Are Available?

We offer Bitcoin or any Altcoin payments available. They are secure, fast and can be easily tracked and refunded.

Can I return my units?

Yes, we offer 30 days refund time. Please see Terms and Conditions.

Are discounts available for bulk sales?

Yes, for bulk sales please contact us at contact@propmining.com

Do you offer any post-order support?

Yes. We will offer lifetime support for installs, fpga algorithms and firmware updates or overclocks.

Do you offer any warranty?

Yes. All units come with at least manufacturer warranty.